Terms of Use


The reference to eMudhra includes eMudhra Limited having registered and corporate office at eMudhra Digital Campus, No 12-P1-A & 12-P1-B, Hi Tech Defence and Aerospace Park (IT sector), Jala Hobli, B.K. Palya, Bengaluru - 562149 and its subsidiaries and affiliates irrespective of jurisdiction in which they have been incorporated, in which eMudhra Limited has 20% or more voting rights.

The Site and/or Website referred in this Terms of Use includes all websites including mobile applications owned and operated by eMudhra Limited and/or its subsidiaries and affiliates from time to time.

By accepting this Agreement, either by accessing or using eMudhra’s websites, products or services (individually, “Service” and collectively, “Services”), or authorizing or permitting any Agent or End-User to access or use a Service, you agree to be bound by this Agreement. If You are entering into this Agreement on behalf of a company, organization or another legal entity (an “Entity”), You are agreeing to this Agreement for that Entity and representing to eMudhra that You have the authority to bind such Entity and its Affiliates to this Agreement, in which case the terms “Subscriber,” “You,” “Your” or a related capitalized term herein shall refer to such Entity and its Affiliates. If You do not have such authority, or if You do not agree with this Agreement, You must not accept this Agreement and may not use any of the Services.

If you are a customer and you or your organization is bound by a Master Services Agreement and/or a Product License Agreement (individually or collectively, “Agreement”) with eMudhra, then these Terms will prevail only to the use of the Site or any eMudhra services to the extent such use is not already governed by such Agreement.

By accessing and using eMudhra’s services, you accept and agree to be bound by these Terms, eMudhra’s Privacy Policy and eMudhra’s Cookie Policy . If you do not agree to these Terms, you should not access or use eMudhra’s Services. In addition, when accessing or using the Services you shall be subject to any posted guidelines or rules applicable to the Services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms.

We reserve the right to add to or change/modify the terms of this Agreement including but not limited to suspend/cancel, or discontinue any or all service at any time without notice, make modifications and alterations in any or all of the content, products and services contained on the site without prior notice. The Terms of Use changed/ modified from time to time will be posted on eMudhra for your convenience. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of any changes. You will be deemed to have accepted such change/s if you continue to access the Site subsequent to such changes.

In case of changes in rules and regulations & procedures we would try our best to incorporate the same into our services at the earliest however we do not take responsibility to always update our web site or the service/s offered instantly, at times it may take time or we may not consider to update the same for a reason; the decision of eMudhra in that regard would be final.

You agree to receive electronically all communications, agreements, and notices that we provide in connection with any eMudhra Service (“Communications”), including by e-mail, text, in-app notifications, or by posting them on the Site or through any eMudhra Services. You agree that all Communications that we provide to you electronically satisfy any legal requirement that such Communications be in writing and you agree to keep your Account contact information updated.

1) Eligibility and Registration

You represent and warrant that you are of legal age (18 years or older or otherwise of legal age in your resident jurisdiction) and that you have the capacity to understand, agree to and comply with these terms of this Agreement. Further, you represent that you (or your Authorized Users, as applicable) are not and will not when using the Services be located in, under the control of, or a national or resident of a U.S embargoed country or territory and are not a prohibited end user under Export Control Laws (as defined 22.2).

2) Information Collected

eMudhra will only collect, process, store, use, and share your personal information (including email address) as it is defined by our Privacy Policy and as regulated by applicable global privacy laws.

3) Limited Permission to Copy

Upon your acceptance of these Terms, eMudhra grants you a limited, non-exclusive and non-transferable license to access and use our Services for your internal business purposes and only as expressly permitted in these Terms and any applicable Customer plan that enables registration of an account for the use of an eMudhra service (“Subscription Plan”) when applicable.

  • You are permitted to print or download extracts from these pages for your personal non-commercial use only. Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use.
  • You may not (whether directly or through the use of any software program) create a database in electronic or structured manual form by regularly or systematically downloading and storing all or any part of the pages from this site. No part of this Site may be reproduced or transmitted to or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without prior written permission.
  • You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the service.

4) Restrictions for use of Services

  • You may not send, submit, post, or otherwise transmit, material or messages that contain software virus, or any other files that are designed to interrupt, destroy, and negatively affect in any manner whatsoever, any electronic equipment in connection with the use of this site, or other user's ability to engage in real time exchanges.
  • You as a responsible user shall be solely responsible for all content that you upload, post or otherwise transmit.
  • All information, data, text, software, graphics, video, messages or other materials, whether publicly or privately transmitted / posted, is the sole responsibility of the person who posts such information, data, text, etc
  • eMudhra services and websites may provide platforms such as Blogs, Discussion Boards for various community interactions for persons to interact and exchange views with each other. The content posted on such services is by general public therefore the accuracy, integrity or quality of such content cannot be guaranteed. You understand that by using such services, you may be exposed to objectionable matter. Under no circumstances will eMudhra be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted or uploaded.
  • By using the facility of chat and other community services you agree not to upload, post, or otherwise transmit any matter or views, which are, defamatory, abusive, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.
  • You may also not indulge in cyber stalking, become or create a nuisance for any person / user.
  • Any transactions relating to sale/purchase of goods or services not directly offered by eMudhra are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by this site. This site does not have any involvement in the actual transactions between the buyers and sellers in any way.
  • You may not use Services for any illegal or unauthorized purpose, including misusing the identity of another person. You agree to comply with all laws & regulations applicable to you including laws regulating the export of data from the country of your residence. You are solely responsible for your conduct and for any data, text, information, graphics, that you submit, & post on eMudhra’s services.
  • While using eMudhra’s services, you may not engage in
    • Modifying, adapting, translating, or reverse engineering any portion of the eMudhra products/services.
    • Removing any copyright, trademark or other proprietary rights notices contained in or on any services or site offered by eMudhra.
    • Using any robot, spider, site search/retrieval application, or other device to retrieve or index any portion or the eMudhra services.
    • Creating user accounts by automated means or under false or fraudulent pretences.
    • Creating or transmitting unwanted electronic communications such as "spam," or chain letters to or otherwise interfering with other user's enjoyment of the service by blocking.
    • Submitting data of any third party without such third party's prior written consent.
    • Submitting Materials that falsely express or imply that such Materials are sponsored or endorsed by eMudhra
    • Submitting Materials that infringe, misappropriate or violate the intellectual property, publicity, privacy or other proprietary rights of any party.
    • Transmitting any viruses, worms, defects, Trojan horses or other items of a destructive nature.
    • Submitting false or misleading information.
  • While eMudhra prohibits such conduct on its site, you understand and agree that you nonetheless may be exposed to such misuse or blocking by other users and that you use the eMudhra’s service at your own risk. For certain services such as email, contents, Online subscription and others, registration by the visitor is required.
  • By registering, you agree to the following terms in addition to any other specific terms, which shall be posted at an appropriate location of the Site. To access some of eMudhra’s services, you may be asked to enter your individual User Name, Password, You agree that
    • You will not share your username and/or password with anybody else
    • You will not allow any part of the Site being cached in proxy servers and accessed by person/s who have not registered with eMudhra as users of the Site & Service/s
    • If we reasonably believe that a User Name and Password are being used / misused in any manner as clarified above we reserve the right to cancel access rights immediately without notice, and block access to our services

5) Intellectual Property Rights

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site, whether registered or unregistered (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of eMudhra Limited, its parent, subsidiaries, affiliates and associates and are protected under applicable laws. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law. The Website may have materials or products for which Copyright and intellectual property rights belongs to third party, such materials or products shall be governed by the terms and conditions specified by them in this behalf.

Enabling any business transaction by using any Intellectual Property Rights, whether belonging to eMudhra or any other third party, shall not entitle any rights to or permissions to the Intellectual Property of eMudhra or of such third party. All present and future rights in and to trade secrets, patents, designs, copyrights, trademarks, database rights, service marks, know-how, and other intellectual property or other proprietary rights of any type, documentation, any improvements, design contributions, or derivative works thereto, and any knowledge including rights in and to all applications and registrations relating to the site shall, as between you and eMudhra, at all times be and remain the sole and exclusive property of eMudhra.

As eMudhra asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to eMudhra violates your copyright, you are encouraged to notify us by writing to legal@emudhra.com. We will respond to all such notices, which may include as required or appropriate removing the infringing material or disabling all links to the infringing material. In case any user infringes the copyrights or other intellectual property rights of eMudhra or others, eMudhra may, in its discretion, terminate or deny access to and use of the site. In the case of such termination, eMudhra will have no obligation to provide a refund of any amounts previously paid to eMudhra.

6) Submission of Contract on our site/User Consent

By submitting or furnishing any personal information, data or details on or through the eMudhra Sites, you automatically grant to us non-exclusive, permission & irrevocable right to hold & store your, such personal information, data or details and related information. Our use of your personal information is governed by our Privacy Policy and we will never rent, sell or share your personal information with any third party for marketing purposes without your express permission. It is our policy to respond to notices of alleged infringement that comply with the Copyright Act. For this purpose, we may access and share the information reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations. By submitting or furnishing any content and or suggestions other than your personal and corporate information on or through the eMudhra Sites, you automatically grant to us a worldwide, non-exclusive, permission & irrevocable right over such content and or suggestions & such content & suggestions becomes the property of eMudhra and you agree to grant/assign the royalty free, perpetual right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

7) Privacy Policy

Use of this website is subject to our Privacy Policy.

8) Email / Messaging Services

On selection of email / Messaging service you agree & grant us non-exclusive permission & irrevocable right to send emails / messages in the formats decided by us from time to time. Your prior permission to continue or change such method is deemed to have been agreed & granted.

9) Right to Use eMudhra’s Services

The Services offered by eMudhra are subject to Terms of Use, Privacy Policy, Data Protection Addendum, disclaimers and other conditions (“Associated Documents”) , whether product specific or generic, as updated by eMudhra from time to time. You shall be responsible to ensure that services subscribed and used by you comply with legal requirement of the jurisdiction in which you are using the services. You shall ensure that the products are used or accessed by you or your authorised persons only and use of product by persons other than you or your authorised persons shall be regarded breach of Terms of Use.

10) Charges and Payments

You will be billed as per the subscription plan opted by you, in case of pre paid subscription you will be billed in advance and if you have opted for any other post paid plans, you will be billed in arrears. You will pay all fees associated with subscriptions on time. You will provide complete and accurate payment information for a valid payment method to collect subscription Charges by eMudhra based on the subscription plan opted by you. By providing these information you authorise eMudhra or its representative to collect the subscription Charges, taxes and any other payment due from you based on the Subscription plan opted by you. This authorization will continue till you choose to use the services/ products of eMudhra. In case of any change in the information given by you earlier, you will update eMudhra with accurate and new updated information. The Subscription plans for eMudhra’s services/ products will automatically renew unless otherwise opted by you, prior to end of the current subscription period, by serving 30 day’s notice in advance. However, renewal of any subscription will be at the discretion of eMudhra.

eMudhra reserves the right to charge subscription and / or membership fees in respect of any part, aspect of its Sites & Service/s and/or product/s upon reasonable prior notice. Such notice will be appearing on the site by displaying the new / revised charges for the service/s and/or product/s as offered from time to time with or without modifications & on such display it will be presumed to be read by all users whether registered or not & no further notice would be required. The same will apply for any service/s or products, which are currently being offered without any charges, whenever made chargeable.

In case of failure in receiving the payment from you for whatever reason, you hereby agree to pay all the outstanding amount upon demand by eMudhra. eMudhra reserves right to recover from you charges for delayed payment @ 18% per annum compounded monthly and all reasonable costs and expenses including legal expenses incurred by eMudhra to recover the same. You agree to pay all the charges and other payments due to eMudhra without protest or demur. The Subscription period may be changed by eMudhra without prior intimation to you. Any unutilised subscription period will be adjusted in proration basis. eMudhra will provide you with invoice copy in its standard format. In case of any discrepancy in invoice, you will bring to the notice of eMudhra within 15 days from the date receipt of invoice. Any such request brought to the notice of eMudhra beyond 15 days will not be entertained by eMudhra.

11) Free Trials and Special Offers for eMudhra Services

eMudhra may at its discretion choose to offer products/ services on free trial basis on such additional terms and conditions as may be specifically mentioned at the time of registering for such free trial period. Such free trial shall be governed by all the Terms of Use mentioned in this document. In case of any conflicting provisions between this Terms of Use and terms of free trial period, term of this document shall supersede and prevail over terms of free trial. eMudhra reserves the right to reduce the term of free trial, withdraw free trail offer at any time without any notice to you. On such withdrawal the data stored or entered by you will be lost unless you have opted for subscribing for the product and eMudhra cannot held responsible for loss of data or information. Free trial versions are provided on “AS IS” basis and eMudhra may provide access to all the features of products to you. eMudhra does not accept any kind responsibility or liability, whatsoever and in whichever form, arising during the use of product during free trial period.

12) Refund Policy

eMudhra does not refund any fees paid towards the Services once same has been initiated. Any claim for refund will not be entertained by eMudhra.

13) Data

Certain elements of The Site will contain material submitted by users (community center). eMudhra accepts no responsibility for the content, accuracy, and conformity to applicable laws of such material.

eMudhra may send information and offers of products and services to you from time to time and store the information provided by the user. For further details relating to our policy relating to such offer and storage of data please refer to our privacy policy.

14) Customer Warranties

You hereby represent and warrant that you : 1) have the requisite authority and all the necessary approvals to use the services/ products of eMudhra and not barred from using the services/ products of eMudhra; 2) will provide true and correct information and will use the eMudhra services/ products for lawful purpose; 3) use the eMudhra services for your internal business purposes and will not share the password and User id with any unauthorised persons; 4) will notify eMudhra any unauthorised use of the account and hereby agree that eMudhra will not responsible for unauthorised use of the Account; 5) will not attempt to gain unauthorised access to the system or the eMudhra Services, other accounts, computer systems through any unauthorised means; 6) will not assign or transfer the subscription or user account to any third pary; 7) will use the products and services including the site strictly inaccordance with the this Terms of Use, eMudhra Privacy Policy and with all applicable laws and regulations

15) Confidentiality

Confidential Information means a) for eMudhra any and all information in any form (whether or not marked or identified as confidential) including without limitation information pertaining to its Services, Products, documentation, contents of any software, source code, the deliverables. b) for you, data shared with eMudhra c) any other information which is by its nature can be reasonably comprehended as Confidential Information. However Confidential Information shall not include any information that: a) becomes legally and publicly available without breach of this Agreement by the Receiving Party; b) was rightfully in the possession of the Receiving Party without any obligation of confidentiality.

The Receiving Party will use the Confidential Information only for the purpose for which it has been provided and shall only disclose it to its directors, officers, employees, consultants, advisors, attorneys and auditors who have a bonafide need to know the Confidential Information and are bound by similar confidentiality obligations. The Receiving Party shall use at least the same degree of care in safeguarding the Confidential Information as it uses for its own information of like importance, which shall not be less than reasonable.

If compelled, eMudhra may disclose the Confidential Information to comply with the order of court, regulatory authority or any judiciary pronouncement, in such case, if such order permits, eMudhra will intimate you through a notice about such requirement and assist you within the permissible limit to obtain protective order.

Sharing of confidential information will not be regarded of transfer of Intellectual Property Rights in the information. The respective parties will own and continue to own all and any right, title and interest in or to any Confidential Information.

Notwithstanding the foregoing, you hereby authorise eMudhra to use and process data or information shared by you as described in Privacy Policy of eMudhra.

16) Term and Termination

These terms will be effective from the date you accept these terms and/or you access the product or services of eMudhra and will be binding upon you, until expiry of your subscription plan or you terminate or stop using the eMudhra product or services, whichever is later. If you wish to terminate this Agreement or your eMudhra account (if you have one), you may simply discontinue using eMudhra products or services by sending 10 days written notice to eMudhra by making a copy to legal@emudhra.com.

eMudhra may terminate your access to all or any part of the site at any time by serving 7 day’s notice. In addition, eMudhra can terminate the services immediately on breach or default by you or as part of a general shut down of our services or products. The below instances are generally regarded as breach or default by you in availing the services from eMudhra – a) failure to pay the subscription or renewal of subscription on time as per the subscription plan; b) becoming subject to any proceedings under the Bankruptcy Code or similar laws; c) use of eMudhra products/ services by you, creates a legal risk or potential risk to security of the eMudhra product/services or its customers; d) breach of terms and conditions of the this document or any other Associate documents; The termination, for whatever cause, will not deprive eMudhra of its right to collect outstanding payment due from you.

eMudhra reserves that all provisions of this Agreement, which by their nature shall survive termination, including, without limitation, ownership provisions, intellectual property rights, warranty disclaimers, indemnity and limitations of liability, shall survive the termination of this relationship. If you or eMudhra terminates your use of the site, eMudhra may delete any content or other materials relating to your use of the Site, its related sub-domains, mobile applications, sites, services and tools and eMudhra will have no liability to you or any third party for doing so.

17) Disclaimer of Warranties and Liability

All the contents of this Site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of the Site is/are the personal opinion of such experts/consultants/persons and are not subscribed to by this Site. The information from or through this site is provided on "AS IS" basis, and all warranties, expressed or implied of any kind, regarding any matter pertaining to any goods, service or channel, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed and excluded.

eMudhra Limited, its directors, employees, agents, representatives and the authors and its parent, affiliates and associates shall not be liable, at any time for damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Site, or any of its contents, or from any act or omissions as a result of using the Site or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. eMudhra Limited, its directors, employees, agents, representatives disclaim all or any direct, indirect, special, consequential damages or losses arising from use of the services provided by eMudhra. Certain links on the Site lead to resources located on servers maintained by third parties over whom eMudhra has no control or connection, business or otherwise as these sites are external to eMudhra. You agree and understand that by visiting such sites you are beyond the eMudhra site. eMudhra therefore neither endorses nor offers any judgement or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these sites.

18) Indemnification

You agree to defend, indemnify, and hold harmless eMudhra and/or its associate entities, their officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the web site/application material or your breach of these Terms and Conditions of Web site/application use. You agree not to settle any matter in which eMudhra is named as defendant and/or for which you have indemnity obligations without prior written consent of eMudhra.

19) Limitation of Liability



20) Force Majeure

eMudhra shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Force Majeure event shall be one when there is any cessation, interruption or delay in the performance of eMudhra's obligations occurs due to causes beyond its reasonable control, including but not limited to: technical, earthquake, flood, or other natural disaster, act of God, labor controversy, civil disturbance, war (whether or not officially declared) or the inability to obtain sufficient supply of service, transportation, or other essential commodity or service required in the conduct of its business, or any change in or the adoption of any law, regulation, judgment or decree. Without limiting the foregoing, under no circumstances shall eMudhra be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning equipment needed for such performance.

21) Advertising Material

Part of the Site contains advertising/other material submitted to eMudhra by third parties. Responsibility for ensuring that material submitted for inclusion on the Site complies with applicable International and National law is exclusively on the advertisers and eMudhra will not be responsible for any claim, error, omission or inaccuracy in advertising material. eMudhra disclaims all warranties relating to the advertising/other material published on the Site and shall not be responsible to any parties for any liability that may arise out of the use of such advertising / other material or in any manner relate to such advertising / other material. eMudhra reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Site will be subject to eMudhra terms and conditions.

22) General

22.1) Relationship You hereby acknowledge that these terms are not intended to create a relationship such as a partnership, franchise, joint venture, or agency. You shall not act in a manner that expresses or implies a relationship other than that of independent contractors or otherwise bind eMudhra.

22.2) Export Control Laws eMudhra Products/ services and derivatives thereof, may be subject to export laws and regulations of United States, European Union or any other jurisdiction. You hereby represent and warrant that you will abide by and comply with all export control related laws and further assure that you will not access, download, use, export or re-export, directly or indirectly, to any location, entity, government or persons prohibited by Export laws. You are solely responsible for complying with Export Laws of relevant jurisdiction and any of its content transmitted through the site.

22.3) Assignability You shall not assign the rights and obligations under the Terms of Use to anyone without written consent of eMudhra. Any attempt by you to transfer your rights, duties, or obligations under these Terms of Use except as expressly provided in these Terms is void. If eMudhra consents for such assignment the successor shall be bind by same terms and conditions.

22.4) Notices- All notices and other communications given or made pursuant to these terms of use will be in writing and will be deemed effectively delivered: (a) if sent by certified or registered mail, on the date received; (b) if sent by reputed international courier, on the date delivered; (c) if sent by facsimile, on the date of confirmed electronic transmission; (d) if sent by eMail with proper proof of delivery or (d) if refused, on the date of such refusal. All notices and communications will be sent to the parties at the addresses set forth in the Registration Page and in case of notice to eMudhra, a copy should be sent to legal@emudhra.com. Either Party may change its contact information by delivering written notice to the other Party in the manner provided herein.

22.5) Arbitration and Legal recourse All disputes, claims, controversies and differences (“Disputes”) between parties whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory will be settled between the parties through consultation and negotiation in good faith and a spirit of mutual cooperation. The aggrieved party shall notify the other party of the same in writing within a reasonable time period with brief written description of the dispute. When you are the aggrieved party you should send notice to legal@emudhra.com. The other party shall have the opportunity to respond to the grievance in writing within 30 days from the date of receipt of the notice.

In the event of failure to mutually resolve the dispute, the parties agree that all such claims or disputes shall be decided by arbitration or as provided in the separate agreement, if any entered between the parties. In case the dispute has to be settled through arbitration it shall be conducted under the provisions of Indian Arbitration and Conciliation Act, 1996 by one Arbitrator mutually agreed between the parties. The venue of such Arbitration shall be Bangalore and the language shall be English. In case there is a separate agreement between the parties the binding law and place of Arbitration will be as provided in the agreement. You are responsible for your own attorney’s fees and other costs associated with arbitration unless the arbitration law or arbitrator provides otherwise.

The parties here by agree that all trial shall be conducted in party’s respective individual Capacities and not as class action or ther representative action, and the parties expressely waive their right to file a class action or seek relief on a class basis.

Notwithstanding anything contained in the arbitration clause, a party can approach the court agreed between the parties in this Terms of Use to seek injunction, specific relief or any other appropriate directions from the court, to the matters pertaining to alleged violations of Intellectual Property Rights of the aggrieved party.

This clause will survive the termination of your use of site, product or services of eMudhra.

22.6) Jurisdiction If you are subscribing, availing services, products or accessing websites in any manner from India, any dispute arising under this Agreement shall be subject to Laws of India and Courts of Bangalore shall have the exclusive jurisdiction over these matters. If you are subscribing, availing services, products or accessing websites in any manner from outside India, any dispute arising under this Agreement shall be subject to Laws of USA and Courts of New Jersey shall have the exclusive jurisdiction over these matters unless otherwise agreed between parties through a separate agreement.

22.7) Entire Agreement These Terms of Use constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. There are risks associated with utilizing internet and short messaging system (chat) based information and research dissemination services. Users/subscribers are advised to understand that the services can fail due to failure of hardware, software, and Internet connection. While we ensure that the email/messages are delivered in time to the user/subscribers, the delivery of these email/messages to the customer's email inbox or message center is the responsibility of the email/messenger's service provider Network. Email/messages may be delayed and/or not delivered to the user/subscriber's inbox or chat box on certain days, owing to technical reasons that can only be addressed by the service provider, and eMudhra who owns eMudhra sites and/or its employees cannot be held responsible for the same. eMudhra hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction. We consider ourselves and intend to be subject to the jurisdiction only of the courts of the Bangalore in India or the jurisdiction agreed in the exclusive agreement between you and eMudhra. If you don't agree with any of our disclaimers above please do not read the material on any of our pages. eMudhra shall have no legal liabilities whatsoever in any laws of any jurisdiction other than India or the jurisdiction exclusively agreed in a separate agreement, if any. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.


23.1) eMudhra Signature Service Schedule The following are the additional conditions applicable for with regard to eMudhra Signature Service –

1) You may opt for Digital Signature Certificate, eSignature or any other signature services (Electronic Signatures)provided by eMudhra from time to time. It is your responsibility to choose the appropriate signature based on the legal requirements of your jurisdiction. eMudhra does not recommend or advice on appropriateness of the signatures for any specific purposes. eMudhra adopts commercially reasonable technical and organizational measures that are designed to prevent unlawful or unauthorized access, use, alteration, or disclosure of Data;

2) You hereby agree and acknowledge that hosting and facilitating documentation process including facilitating of signature process will not make eMudhra a party to the documentation. You will be responsible for the content, quality, and format of any Document. eMudhra shall not be responsible for determining how long documents, contracts or other records to be stored as per applicable law, you shall take informed decision about this and store the same outside eMudhra’s storage facility for preservation and retrieval of the same;

3) Based on the jurisdictional legal requirements, certain documents are not supposed to be executed by affixing electronic signatures, documents like Power of Attorney, Will etc.,. It is your duty to ascertain as to whether a particular document can be executed by using electronic signatures;

4) Electronic Signature Services are, in certain jurisdiction, subject to regulatory stipulations,in such scenario provision of electronic signature certificate services will be provided by eMudhra only upon your fulfilling all the necessary regulatory requirement for issuance of electronic signature.

5) You agree that eMudhra may restrict or may set reasonable limit for storage of documents to prevent abusive use of the product/ services. eMudhra reserves the right to delete the uncompleted documents on expiration of the Subscription or continued subscription or upon 180 days from creation of the document for the signature, whichever is earlier. However, eMudhra may keep the document as long as it has legal or business purpose to do so.

6) eMudhra provides you with certain features and functionalities that you may elect to use, including the ability to retrieve and delete documents in the System. You are responsible for properly: (a) configuring eMudhra Signature; (b) using and enforcing controls available in connection with eMudhra Signature (including any security controls); and (c) taking such steps, in accordance with the functionality of eMudhra Signature, that you may deem adequate to maintain appropriate security, protection, deletion, and backup of document, which include controlling the management of Authorized Users’ access and credentials to eMudhra Signature, controlling document that is Processed by eMudhra Signature, and controlling the archiving or deletion of documents in the System. You hereby acknowledge that eMudhra has no obligation to protect document, including

Personal Data (defined below), that you elects to store or transfer outside of eMudhra Signature.

If you are established in the European Economic Area or Switzerland ("EEA"), you acknowledge and agree that eMudhra may transfer your Data, including without limitation Personal Data, outside of the EEA for processing. Upon Customer’s explicit written request, eMudhra may execute Standard Contractual Clauses approved by the European Commission for the benefit of the Customer ("Customer SCCs") in order to ensure adequate protection for the Personal Data in accordance with the requirements of Articles 25 and 26 of the EU Directive.

23.2) eMudhra Payments Service Schedule 1) eMudhra will provide payment gateway options in its web page to facilitate you or any other subscribers to subscribe for the services/ products of eMudhra. In addition to other terms and conditions mentioned in this Terms of Use, below are the specific conditions applicable for Payments Service Schedule of eMudhra –You will use the eMudhra Payment gateway services as per the Terms of Use and as per the terms of your internal business policies, if any. eMudhra is not responsible to ascertain whether your action of initiating the payment is in accordance with internal business policies to which you are subject to;

2) To complete the payment through third party payment application, you may required to provide certain information or data pertaining to you to facilitate eMudhra to : (a) transmit your identifying information to a Payment Application; (b) if applicable, receive appropriate payment authorization from a Payment Application; and (c) collect any other information that you or Payment Application requires of eMudhra in order to facilitate payment processing. You hereby authorise eMudhra to store, process, and transmit your Data as necessary for a Payment Application to facilitate payment processing between you and a third party payment application designated by You;

3) You hereby understand and agree eMudhra does not have any control over the third party payment applications. These payment application services are operated by third-party independent organizations and not agents, employees, or subcontractors of eMudhra. Initiating transactions using eMudhra payment gateway shall not be construed to make eMudhra a party to any transaction processed by third party Payments applications;

4) You will be solely responsible for any and all disputes with any Payment Applications related to or in connection with a payment processing, including, but not limited to: (i) chargebacks; (ii) cancellation of transactions; (iii) duplicate transactions or charges; and (vi) amount of time to complete payment processing.

5) You will be responsible for : a) registering and maintaining an operative account with payment applications; b) to comply with all the regulation of the payment application as well as laws related to such payments; c) all acts or omissions of your authorised representatives and d) data security standards stipulated for carrying out such online transactions;

6) You hereby undertake and agree that you will use the instrument (debit card, credit card, net banking facility or other facilities ) for which you are the lawful owner and legally authorised to use the same. You will indemnify and hold emudhra harmless against any claim brought against eMudhra on account of your initiation of transaction by using payment gateway facility of eMudhra.

23.3) eMudhra Comments Services Schedule eMudhra may provide its subscribers the Comments services to empower them to use the product/services in more efficient and effective manner, where in the users can input, access, maintain, and share Comments. The following are the few guidelines applicable to Comments services in addition to this Terms of Use – a) You will be responsible for – i) registering and maintaining the account with Comment feature; ii) using the Comments only for lawful purpose and to communicate with the other user of the product and services; b) eMudhra shall not be responsible for retrieving the comments and eMudhra will not be having any access to comments exchanged between the parties.

23.4) eMudhra Docstore Services Schedule eMudhra may provide its Docstore Services to its subscribers during the term of the subscription. The Docstore services predominantly helps the subscriber to manage the transactions online like management of documents, tasks, storage of documents etc., The following are the additional terms and conditions applicable for Docstore services in addition to terms of use –

1) You may use the Docstore services during the currency of your subscription period as per the terms and conditions of this document. you will be responsible for all the transactions that take place in the Docstore created in your account;

2) you shall be responsible for : a) creation of the account; b) the operation, performance, and security of your equipment, networks, and other computing resources used to connect to Docstore; c) protecting and maintaining confidentiality of your account credentials to discourage unauthorised access to your account; d) responsible for the content, quality, and format of any transaction facilitated through Docstore; e) for all claims including breach of IPR resulting from storing or uploading of document in your account;

3) eMudhra reserves the right to suspend or cancel Docstore services if you misuse or use the Docstore services for any illegal or unlawful purposes. The facilitating of Docstore services shall not be construed as eMudhra being a party for the transactions.

4) The documents or records can be stored in the Docstore during the term of Subscription. After the end of subscription period, you are expected to store the same outside eMudhra’s storage facility for preservation and retrieval of the same.